Like any other contract, providing an internet connection obliges both parties to meet a series of requirements. These are the reasons why your operator can cut your internet connection.
A supply contract links the two parties to fulfill a series of obligations. When one of the parties ceases to achieve them, the other can ceases the provision of service. Under that simple premise, the contract you signed with your Internet or mobile phone provider is supported.
The user’s general obligation is to sign the contract and pay the total bills. However, the fine print of some of these supply contracts may hide other commitments. That would violate the terms of that agreement allowing your internet provider to block your access to the Network.
Some of the reasons why your operator can expel you from the Internet depend on which country you live
Five reasons why your operator can dismiss you from the Internet
Internet Connection cut for non-payment
- Violation of the conditions of use of your rate
- Selective blocking by DNS before a judicial closure
- Downloading copyrighted content can leave you without Internet
- Internet blocking for ideological reasons
- Causes why an operator can block your internet access in Spain
Spain is a country that guarantees rights and freedoms. The reasons why a telephone operator or internet provider can block internet access are very scarce.
The most common reason an internet provider or telephone operator blocks a user’s access to the Network is the non-payment of their invoices.
By signing its supply contract, the customer agrees to promptly meet the total amount of its consumption. So if the customer breaches his part of the agreement, the supplier can stop providing the service.
The regulations for the protection of users in Spain establish differences between the provision of fixed telephone service. Considered as a primary benefit to which all citizens are entitled, of internet connection services or mobile telephony.
Therefore, the telephone operator could block your internet access or mobile phone services for non-payment without prior notice. At the same time, it is obliged to maintain fixed telephone communication until a series of conditions meet.
This situation is at least strange in the times when most of the new contracts are made on VoIP lines. That is a telephone line through the Internet.
Given this situation, the companies can propose other alternatives for collecting that invoice. Such as their apportionment in subsequent invoices. Or the invoice reissue so the user can catch up on the payment.
Violation of the conditions of use of your rate
In recent years, some telephone operators have been promoting unlimited data rates. With which the user stopped worrying about the amount of data consumed.
However, under the magnifying glass, the small print of these contracts indicates that these “Rates with infinite data” are not so unlimited. And that they are subject to a criterion of rational use of the data consumed. That clause has been appearing for a long time in absolute voice rates.
The data is undoubtedly unlimited when used to navigate and listen to music. Or watch streaming videos, online games, etc. But the operator can block access to the Network of that user when. Due to its high consumption, it is Detect that you are misusing that data.
For example, in many of these contracts, it is considered misuse of data when used as baby monitoring devices. Suppose the operator believes that the user misuses that data. The telephone operator may restrict them or completely block the connection of that line to the Internet. Being one of the possible reasons why your operator can expel you from the Internet. Selective blocking by DNS before a judicial closure Internet providers use DNS servers. To “translate” users’ searches of domain names to IP addresses that direct their browser to a specific server. Where is the website you want to visit hosted?
Thus, when you search the “Computerhoy.com” web browser. Your operator’s DNS server returns the server’s IP address where the hosted web is, and your browser shows it.
Internet providers can block the IP addresses of individual websites that have been closed by court order to prevent users from visiting them. That way, when the user tries to search for content from that website. The browser will not be able to show it because they will not know where that hosted website since the DNS server has not provided the IP address.
This blocking only affects IP addresses closed by court order, but browsing the rest of the Internet runs smoothly.
Causes why an operator can block your internet access in the rest of the world
Each country has its regulations on the use of internet communications. And some governments require operators to make cuts in the internet service to those users who do not comply with the limitations and criticisms imposed by the state.
Downloading copyrighted content can leave you without the Internet.
Countries such as the United Kingdom and the United States are downloading copyrighted content. Without proper authorization from Peer-to-Peer (P2P). Exchange networks can be a reason for your internet provider to block the connection and leave the user without service since all the traffic of their clients goes through their DNS servers. Service providers can know when illegal content is downloaded and what material they are downloading.
When an internet provider detects illegal downloads, it sends a warning to the user, indicating that the illegality has been detected. The law obliges the internet provider to slow down when the user relapses in his conduct. And even block his internet connection as a deterrent method. When, after six consecutive warnings, the user does not depose his attitude.
In these countries, illegally downloading content with continued copyright may have serious legal consequences. That results in significant fines and even imprisonment for hacking and copyright infringement.
Luckily, in Spain, this measure has not been implemented. Although, on a few occasions, the standard has had the approval of the European Union.
The arrival of streaming content platforms such as Netflix or Amazon Prime. And their quotas available to all budgets have reduced piracy download rates. So the implementation of this policy among telephone operators is increasingly unlikely.
Internet blocking for ideological reasons
Censorship or blocking access to the Internet for ideological reasons is another of the most sadly widespread ideas in many countries.
One of the most recurring examples is the case of China, where internet access is limited to specific portals and services controlled by the government. Access to social networks such as Twitter, Instagram, or YouTube. As well as services such as Google Maps or Netflix, which are restricted because they are considered subversive tools contrary to the country’s political regime. Unfortunately, it is not the only example. In other countries such as Iran or Turkey, the population’s internet access has been blocked during social or political protests to eliminate communication channels between protesters.