It’s been a rough start for iPhone 14 owners. Yesterday, Apple released iOS 16.0.1 specifically to fix photo issues with data transfer, permissions, and limits. Today, the company confirmed additional cases with iMessage and FaceTime.
In a new support document, Apple also admits that “iMessage and FaceTime may not complete the activation on iPhone 14 & iPhone 14 Pro” and recognizes that after updating to iOS 16.0.1, Problems can also arise.
Breaking down the issues, Apple says that “after setting up your iPhone, you may experience one or more of the following issues”:
- You cannot receive iMessages or FaceTime calls.
- When you send a message to other iPhones, you see a green message bubble instead of a blue one.
- Conversations in Messages appear as two separate threads instead of one.
- Recipients see your messages coming from the wrong account, for example, your email address, if you chose your phone number.
While the iPhone 14 problems are apparent, the solutions are not. In its document, Apple recommends that users update to iOS 16.0.1 “to fix this,” but a) the bug is not listed in the iOS 16.0.1 release notes, and b) Apple backs Up recommends steps if you “still have problems after updating.” These are:
- In the Settings app, tap on ‘Cellular.’ Make sure your phone line is on. If you use multiple SIMs, ensure the phone number you want to use is selected and turned on.
- In the Settings app, tap on ‘Messages.’ Then tap on ‘Send and Receive.’
- Click on the phone number you want to use with messages.
- Go back to the Settings app, and tap on ‘FaceTime.’
- Tap the phone number you wish to use with FaceTime.
In an Apple memo seen by MacRumors, Apple admits the activation issues and states that “there are no current official fixes and support staff should not ‘make [cases] of the problem being repaired.” Different:
During the initial iOS onboarding process, click ‘Connect to a Mac or PC with iTunes’ when prompted to connect to a Wi-Fi network. Then, return to the previous screen and retry Wi-Fi until the activation is complete. MacRumors is quoted as saying by the report.
I’ve contacted Apple to clarify what’s in iOS 16.0.1 and the conflicting information in the leaked memo. In the meantime, I would highly recommend owners of older iPhones opt for iOS 15.7 instead of iOS 16, which is currently a dumpster fire for iPhones of all ages.
09/19 Update: More issues are being reported for iPhone 14 Pro models. Picked up by 9to5Mac, owners are receiving reports that the model’s new 48-megapixel primary camera can’t shoot photos and videos in third-party apps like Instagram, Snapchat, and TikTok. Moreover, the defect appears to cause physical damage to the lens.
YouTuber Luke Miani (below) has demonstrated this error, which occurs when using the primary camera in third-party apps. Optical image stabilization malfunction, causing the lens to shake violently – so much so that the noise is audible. Reports of the issue can be seen on Reddit and TikTok, and Miani reports that after posting about it on Twitter, “a surprising number of people said they had the same problem on their Pros and Pro Maxes. What has he experienced?”
Moreover, these violent upheavals can have lasting effects. “Worst of all, we started experiencing damage to the camera itself,” explains Miami. “It became tough to focus and eventually just wouldn’t focus on close things, even in the stock camera app.”
Upon taking the iphone to an Apple store, it replaced the device. Whether or not Apple can fix this in software remains to be seen, but for affected users, there will be a race against time before shaking physically breaks the primary camera. They have to comment on the issue, but I’ve reached out for comment.
Apple has confirmed that it is working to fix a camera flaw in the iPhone 14 Pro and Pro Max models, which causes the phone’s primary camera lens to shake physically when used in third-party apps.
Apple says a fix — likely in the form of iOS 16.0.2 (after it released iOS 16.0.1 exclusively for iPhone 14 models) — will arrive next week.
It’s a quick response from Apple, but the timing also seems important after YouTuber Luke Meaney revealed that the camera on his affected iPhone 14 Pro broke due to a camera shake, and he had to take it to an Apple Store. But they replaced it under warranty. So the more prolonged it takes to fix, the more iPhones will need to be repaired or replaced on Apple’s tab.
Snapchat maker Snap also confirmed Monday that it was “working directly with Apple” on a fix after the issue affected its app, Instagram, TikTok, and others.
The issue marks the latest in a slew of iPhone 14/iOS 16 problems launch issues, including activation issues on newer phones and several bugs in iOS 16 itself. Of course, bugs are familiar with every new generation of iOS, but iOS 16 seems to have spawned more than usual.
And don’t expect iOS 16.0.2 to end. The fast turnaround time means it’s unlikely that the release will have time to include fixes for the many other bugs that users report. Dedicated bug fixes are usually ‘mild point’ releases, so iOS 16.0.3 and 16.0.4 may arrive before iOS 16.1, which is currently in beta testing. So take heart, iPhone owners, you can expect a lot of update notifications in the coming weeks.